How do I know if my order is confirmed?
When you make the payment, we will send you a confirmation email to the email address you have provided us.
What do I do if I do not receive order confirmation?
Contact us by writing an email to admin@themotolife.es Include your order number so we can locate it easily.
Can I modify the order products?
Once confirmed, your order cannot be modified.
You must wait to receive it at the delivery address that you have indicated to us to process the return.
Can I cancel an order?
Once confirmed, your order cannot be cancelled.
You must wait to receive it at the delivery address that you have indicated to us to process the return.
Do the products have a warranty?
All products we sell are covered by the manufacturer's warranty.
What forms of payment do you accept?
We accept payment by credit/debit card.
Can I request an invoice?
Yes. To request it, send an email to our Customer Service ( admin@themotolife.es ) indicating:
- order number
- tax data for the invoice
- Billing Address
Is the data I share confidential?
Of course! The Moto Life will only share your data with third parties necessary to provide you with service (e.g. the courier company).
Your data is safe.